Company figures
In SMEs, agents already generate two-thirds of AI usage, double that of April
OpenAI report on AI adoption in small businesses. Figures from the company itself.
Source: OpenAI, sep 2026
In August, tokens generated by agents were two-thirds of total usage in small businesses, versus one-third in April. SMEs use AI at least three times more than large companies in finance, supply chain, legal and marketing.
OpenAI will train around 150 advisors from the US SBDCs.
AI agents Marketing automation